Protecting the privacy of your personal information is our top priority. This policy explains in detail how 999ck collects, uses, and safeguards your data.
999ck (referred to as "we", "us", or "the platform") is an international online gaming service built with Bangladeshi users in mind. Your privacy matters deeply to us. This Privacy Policy explains what information we collect when you use the 999ck website or app, how that information is used, and the steps we take to protect your personal data.
This Privacy Policy applies to all 999ck services, products, games, promotions, and communications. Continued use of the platform will be considered acceptance of this policy. If you have any objections, please contact our support team.
999ck believes transparency is the foundation of trust. We want you to have a clear picture of what happens to your data — no confusing language, no hidden terms, just straightforward information.
This policy was originally written in Bengali, and the Bengali version shall be considered the definitive text. In the event of any conflict with the English version, the Bengali version will prevail.
999ck collects two types of information from you — information you provide directly, and information collected automatically. Both are explained in detail below.
| Type of Information | Example | How We Collect Information |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration & KYC Process |
| Contact Information | Mobile number, email address | During account registration |
| Financial Information | BKash/Nagad number, transaction history | Deposits & Withdrawals |
| Technical Information | IP address, device type, browser | Automatically |
| Gaming Activity | Game history, bet amounts, wins and losses | Platform Usage |
| Location Data | City, country (IP-based) | Automatically |
We collect only the information necessary to operate our services properly. We do not collect personal data beyond what is required.
During KYC (Know Your Customer) verification, you may be asked to provide a photo of your National ID or passport. This information is used solely for identity verification.
999ck uses the information it collects only for specific purposes. Your data is never used for anything else without your consent. Here is a clear breakdown of how we use your data:
999ck never sells your information to third parties for advertising purposes or shares it without your authorization.
The 999ck website and app use cookies — small files stored in your browser that help improve your experience on the platform.
You can manage cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of certain site features.
999ck does not use third-party tracking cookies. All our cookies are used exclusively to improve platform performance.
999ck protects your personal information using industry-leading security measures. Our systems are continuously monitored, and any suspicious activity is addressed immediately.
Your role in data security matters too. Never share your password or OTP with anyone.
Every 999ck member has full control over their personal information. We respect and uphold the following rights:
You may request a copy of the personal information we hold about you at any time.
You have the right to request a correction if any information we hold is inaccurate.
After closing your account, you may request deletion of your personal data.
You may object to marketing communications or specific data processing activities.
You may request your data in a portable format (JSON/CSV) at any time.
In certain circumstances, you may request that the processing of your data be restricted.
To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.
999ck is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. If a minor has created an account by mistake, it will be closed and all associated data deleted as soon as it is identified.
Parents are requested to contact our support team immediately if your child has accidentally created an account on 999ck. We will take prompt action.
999ck reserves the right to update this Privacy Policy at any time. For significant changes, we will notify members in advance via email or an in-platform notice.
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please get in touch. Our Data Privacy Team is always ready to help.
You can reach our dedicated Privacy Officer directly with any privacy-related concerns. We take every complaint seriously.
We don't just make promises — we back your privacy with technology and policy.
Every transaction and data exchange is secured with 256-bit SSL encryption — completely unreadable to hackers.
Every account is verified through a rigorous KYC process, preventing fraud and unauthorized access.
Your data is stored on internationally certified secure servers, with regular backups and encrypted storage guaranteed.
Our security team monitors systems 24/7. Any suspicious activity is flagged and addressed immediately.
999ck never sells your personal information to third parties. Your data is used solely to serve you.
After closing your account, you can request deletion of all your personal data — quickly and easily.